Responsibilities

  • Lead and supervise the team
  • Contribute to or lead IT Infrastructure projects within IT
  • Assign work, train and mentor other IT Systems Administrators on hardware and software problem analysis and resolution
  • Ensure all Servers hardware and software are fully operational and take corrective action where necessary
  • Ability to write Windows scripts
  • Administer, configure and manage web servers (IIS, apache, tomcat, jboss)
  • Administer MS Exchange mail servers
  • Maintain and administer domain controllers with MS Active Directory services
  • Monitor, identify, and resolve production capacity, contention, and resource deficiencies
  • Support the annual IT Audits in the delivery of required data and procedures to ensure compliance with established corporate general controls and information security policy.
  • Install system patches and updates
  • Perform hardware and software upgrades
  • Document and improve current IT infrastructure, processes and procedures
  • Implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to server operating systems, messaging and database services, reporting platforms, terminal services, VPN, and all other software based systems which provide infrastructure underpinning IT Services.
  • Develop operational, installation, configuration and upgrade documentation for communication systems, hardware, security, storage, software and other computer related systems.
  • Assist in carrying out any duties as requested by the IT Management.
  • Develop expertise to train staff on new technologies
  • Perform software product installation, configuration management, maintenance, testing and documentation of VMware and Microsoft related products
  • Ensure highest level of availability, reliability and performance for virtualization platforms and associated products.

Minimum qualifications

  • First degree (M. Tech./B.Sc. in information Technology or Computer Science or any other related field
  • 5+ years’ experience in hands-on System Administration role with a reputable organization
  • Must have one or more of the following certifications: CompTIA A+, CompTIA Network+, MCP (Microsoft Certified Professional), MCSE or CCNA;
  • Ability to quickly analyze issues and determine best course of action using available resources
  • Experience with Cloud and Virtual Technologies e.g. VMware
  • Strong knowledge of Windows Active Directory & group policy
  • Extensive knowledge of Storage Management and Technologies. Hands-on experience with EMC Storage is a MUST

Technical Competencies

  • Backup Administration & Disaster Recovery (Hands-on knowledge of Networker and/or Veeam is a plus)
  • Strong knowledge of configuration, management and maintenance of Windows Server 2012/2016
  • Microsoft Exchange Server 2013/2016
  • Extensive experience in Windows, Unix and Linux Administration
  • Knowledge of load balancing and clustering
  • Ability to write Windows/Unix shell scripts

Behavioral Competencies

  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus
  • Highly self-motivated, self-directed, and attentive to detail
  • Ability to present ideas in business-friendly and user-friendly language