Responsibilities

  • Ensure all Servers hardware and software are fully operational and take corrective action where necessary
  • Administer, configure and manage web servers (IIS, apache, tomcat, jboss)
  • Administer MS Exchange mail servers
  • Maintain and administer domain controllers with MS Active Directory services
  • Monitor, identify, and resolve production capacity, contention, and resource deficiencies
  • Support the annual IT Audits in the delivery of required data and procedures to ensure compliance with established corporate general controls and information security policy.
  • Install system patches and updates
  • Perform hardware and software upgrades
  • Document and improve current IT infrastructure, processes and procedures
  • Implementation, support, monitoring and maintenance of infrastructure software platforms, including but not limited to server operating systems, messaging and database services, reporting platforms, terminal services, VPN, and all other software-based systems which provide infrastructure underpinning IT Services.
  • Develop operational, installation, configuration and upgrade documentation for communication systems, hardware, security, storage, software and other computer related systems.
  • Assist in carrying out any duties as requested by the IT Management.
  • Develop expertise to train staff on new technologies
  • Perform software product installation, configuration management, maintenance, testing and documentation of VMware and Microsoft related products
  • Ensure highest level of availability, reliability and performance for virtualization platforms and associated products.
  • Carry out any other duty as requested by HOD

Minimum qualifications

  • B.Sc. in information Technology or Computer Science or any other related field
  • 3 – 5 years’ experience in hands-on System Administration role with a reputable organization
  • Experience with Cloud and Virtual Technologies e.g. VMware
  • Strong knowledge of Windows Active Directory & group policy
  • Microsoft and other industry certifications would be considered an asset 
  • Extensive knowledge of Storage Management and Technologies. Hands-on experience with EMC Storage would be an asset

Technical Competencies

  • Backup Administration & Disaster Recovery (Hands-on knowledge of Networker and/or Veeam is a plus)
  • Strong knowledge of configuration, management and maintenance of Windows Server 2012/2016
  • Microsoft Exchange Server 2013/2016
  • Extensive experience in Windows, Unix and Linux Administration
  • Knowledge of load balancing and clustering
  • Ability to write Windows scripts

Behavioral Competencies

  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus
  • Highly self-motivated, self-directed, and attentive to detail
  • Ability to present ideas in business-friendly and user-friendly language