• Coordinate / direct the activities of IE Business Unit (including undertakings) to drive financial and operational performance
  • Ensure overall coordination and functioning of all system operation and commercial operations in business unit and undertaking. 
  • Translates the organization’s overall business performance goals into specific performance targets for the BU and outlines actions plans
  • Develops strategic marketing plans to meet specified revenue targets set by the organization
  • Monitor and control overall commercial, Billing, debt management and revenue collection targets in the business unit. 
  • Ensure business unit smooth functioning and monitoring such as loss mitigation analysis, ensuring regulatory compliance, grievance and redressal.
  • Maintains customer satisfaction by driving initiatives to understand customer expectations and developing effective strategies to meet and exceed such expectations
  • Ensures BU operations are in compliance with the stipulated policies
  • Prepares periodic BU operational reports for management team as required
  • Creates a harmonious working environment, mentors staff and motivates all team members to perform efficiently
  • Prepares the budget during annual budget preparation for the BU
  • Manage all the HR and Administrative related activities for all the employees in the business unit. 
  • Manage all public relations activities at business unit level 
  • Ensure compliance with safety standards in fault clearing and construction 
  • Ensure provision of adequate resources for various activities of the BU 
  • Identify training needs of officials and arrange to provide the same. 
  • Perform any other duties as requested by the MD/ CEO and COO

Minimum qualifications

  • 1st degree in Engineering, Business Administration or any related field
  • A master’s degree in Business (ideally with a concentration in general management) is required
  • At least 18 years’ post-graduation experience with at least 5 years in a senior management role
  • Membership of a professional body in the Engineering and Marketing industry is an added advantage

Technical Competencies

  • Deep knowledge of Power Industry
  • Strong understanding of the business of I.E and related businesses in the electricity sector.
  • Strategic planning and Business Development (services and products)
  • Strong Business & Financial Acumen (including 
  • risk management)
  • Excellent knowledge of management and commercial principles
  • Deep understanding of Commercial & Customer Insights
  • Deep Customer Relation Management skills
  • Strong problem solving and analytical skills
  • Excellent negotiation skills
  • Strong managerial/administrative skills

Behavioral Competencies

  • Excellent interpersonal and communication skills
  • Ability to effectively and persuasively present information to top management, customers, and employees
  • Demonstrate proficiency with Microsoft Office products (Outlook, Excel, PowerPoint, Word)